Director, Consumer Experience

Company or Organization
Kaiser Permanente Health Care


(678) 596-9415


Speaker Biography
Tim Abbott has been with Kaiser Permanente Health Care since 2000 and serves as National New Member Welcome Program Experience Director, focusing on Experience Innovation and Consumer Engagement Strategy. Prior to that he worked with Marriott Hotels, Red Lobster Restaurants, and served as a U.S Navy Journalist from 1982-1985.

Tim holds a Bachelor of Science Degree in Organizational Communication from Kennesaw State University. He and his wife Lisa adopted three children in 2003 ages 3, 6, and 10 weeks.

Tim loves to lead and support community outreach. He attends and serves at CrossPoint City Church, Councilmember, City of Euharlee, Board Director Good Neighbor Homeless Shelter, Cartersville, and Cartersville-Bartow Chamber Adult Leadership Program Human Centered Design Facilitator.

Current Innovative Outreach, Night In A Box, Homeless Awareness Project.

Favorite quote, “What do we live for if it’s not to make life less difficult for others,” George Elliot.


LinkedIn Profile Name

What is your business-related area of expertise?
Business Development, Customer Service, Leadership, Motivational, Professional/Personal Development

What groups are you willing to speak to? Check all that apply.
Colleges, Adults